At Devon Drugs, your privacy is important to us. We are committed to protecting your personal and health information in accordance with the Health Information Act (HIA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website (the “Site”) or communicate with us electronically.1. Use of the Site
Devon Drugs provides this Site for your personal education, information, and communication. You may browse freely and download materials for non-commercial use, provided all copyright and proprietary notices are retained.You may not distribute, modify, transmit, reuse, or repost any content—including text, images, audio, or video—for public or commercial purposes without written consent from Devon Drugs. By accessing this Site, you agree to comply with all applicable laws and the Terms and Conditions governing its use.2. Information We Collect
Depending on how you interact with our Site, we may collect:Contact information: name, email address, or phone number.Demographic and preference information: interests or location data you voluntarily share.Health-related information: only when you voluntarily provide it through a secure form, refill request, or email inquiry related to our pharmacy services.Technical information: IP address, browser type, device identifiers, and usage statistics collected automatically through cookies and analytics tools.We collect only the minimum amount of information necessary to provide services, respond to your inquiries, or improve your user experience.3. How We Use Your Information
Your information may be used for the following purposes:Internal record keeping and quality improvement.Responding to your questions, prescription refill requests, or service inquiries.Sending promotional or educational communications (only if you have opted in).Conducting anonymous website analytics and performance tracking.Complying with legal and professional obligations under the Health Information Act (HIA).We will never sell your personal or health information. Limited information may be shared with trusted third-party service providers (e.g., website hosts or analytics tools) under strict confidentiality agreements, solely to support our operations.4. Protection of Health Information
As a licensed pharmacy operating in Alberta, Devon Drugs is designated as a custodian under the Health Information Act (HIA). Any health information you provide is collected, used, and disclosed only for authorized purposes related to your care, in accordance with the HIA and Alberta College of Pharmacy (ACP) Standards of Practice.Administrative, technical, and physical safeguards are in place to prevent unauthorized access, loss, or misuse of information. Access to identifiable health information is restricted to authorized personnel only.5. Your Consent and Control
You have the right to:Access or request corrections to your personal or health information.Withdraw consent for communications or marketing at any time.Request clarification about how your data is handled.Requests can be directed to our privacy contact at the details provided below and will be processed in accordance with the timelines and requirements of the HIA. We will not disclose your information to third parties without your consent, unless required or authorized by law (e.g., for public health reporting, audit, or legal compliance).6. Cookies and Website Analytics
Our Site uses cookies to improve functionality and analyze usage trends. Cookies are small files that store information on your device to help us understand website traffic and preferences.We may also use Google Analytics to monitor general traffic patterns. You can manage or disable cookies through your browser settings, though doing so may affect certain features of the Site. You may opt out of Google Analytics advertising features using Google Ads Settings.7. Links to Other Websites
Our Site may include links to external websites for your convenience. Once you leave our Site, we do not control the privacy practices of those websites and are not responsible for how they collect or use your information.8. Retention and Storage of Information
Personal and health information is retained only for as long as required to fulfill the purposes for which it was collected, or as mandated by law (including Alberta College of Pharmacy retention requirements). Once no longer needed, information is securely destroyed or anonymized.9. Updates to This Policy
Devon Drugs may revise this Privacy Policy from time to time to reflect changes in legislation or operational practices. The latest version will always be available on this page.10. Contact Us
For questions, concerns, or requests related to your personal or health information, please contact:Devon Drugs 106 Erie St S, Devon, AB T9G 1A7 Phone: 780-987-0696 Website: www.devondrugs.comIf you believe your privacy rights have not been properly respected, you may contact the Office of the Information and Privacy Commissioner of Alberta (OIPC) at www.oipc.ab.ca or call 1-888-878-4044.Updated Oct 1, 2025